FAQ

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Shipping typically takes 2–4 weeks, depending on your location.
Orders ship directly from our manufacturing partners overseas.

2. Are your jerseys authentic?

Our jerseys are high-quality inspired versions, not officially licensed products.
They are made with excellent materials and stitching for fans who want quality without high retail prices.

3. What sizes do you offer?

We currently offer S, M, L, XL, and some jerseys include additional extended sizing depending on availability.

A size chart is included on all product pages.

4. Do you accept returns?

Yes — under certain conditions.
We accept returns if:

  • You received the wrong item

  • The item arrived damaged or defective

Contact us within 7 days of delivery at support@pithykits.com.

5. Can I request a specific jersey not listed on your website?

Yes!
We accept custom jersey requests.
Just DM us on Instagram @pithykits or email us at support@pithykits.com.

6. Do you offer free shipping?

Yes — we offer free shipping on orders of 2 or more jerseys.

7. Where do your jerseys come from?

We work with trusted manufacturing partners in Asia who specialize in high-quality soccer jerseys.

8. How do payments work?

All payments are processed securely through Shopify.
We accept:

  • Credit/Debit cards

  • PayPal

9. How do I track my order?

Once your order is fulfilled, you’ll receive a tracking link.

We can also give order updates, just email support@pithykits.com and we will tell you exactly where your order is!

10. How do I contact you?

You can reach us at:

📧 support@pithykits.com
Instagram: @pithykits